Delete Your Dopalearn Account
The parent or guardian who owns a Dopalearn account can permanently delete the account and its associated child profiles directly from the app.
Delete your account in the app
- Open Dopalearn and sign in to the parent account.
- Open the Settings view.
- Select Delete Account.
- Review the warning and confirm permanent deletion.
If you cannot access the app
Email us from the address associated with the Dopalearn account. Use the subject line Dopalearn account deletion request and tell us that you want the account permanently deleted.
We may ask for limited information needed to verify that you are the parent or guardian who controls the account. We will not ask for a child’s password or unnecessary identity documents.
Data that will be deleted
Deleting the account permanently removes the Dopalearn data associated with it from our Firebase backend:
- the parent or guardian’s name;
- the parent or guardian’s email address;
- all child profile names; and
- all learning progress and scores associated with those profiles.
Little Brain Boosters B.V. does not retain those account records after account deletion is completed.
Deletion cannot be undone
Account deletion is permanent. Profiles, learning progress, and scores cannot be restored after deletion. Uninstalling Dopalearn without using Delete Account does not delete the account or its backend data.
Cancel subscriptions separately
Apple and Google may retain their own transaction records under their respective legal obligations and privacy policies. Little Brain Boosters B.V. does not control those store records.
Questions
For help with account deletion, contact:
Little Brain Boosters B.V.Kraijenhoffstraat 137 A
1018 RG Amsterdam, The Netherlands
Email: support@dopalearn.com
Telephone: +31 6 57713637